Cash App Can’t Activate the Card For Security Reasons

Because of the highly sensitive nature of Cash App transactions, the service makes use of hashtags to allow users to deposit and withdraw funds from their accounts. 

A Cashtag can be associated with either your Visa or MasterCard debit card or your e-wallet provider, depending on how you plan to use Cash App. 

If you’re trying to activate your card using these methods, don’t worry; it’s easy to fix this problem!

There are many people who are wondering why their Cash App can’t activate their card. It’s a valid question, especially since Cash App is supposed to make it easy to send and receive money.

Why Cash App Can’t Activate the Card For Security Reasons?

The reason is that, for security reasons, Cash App has to verify your identity before you can start using your card.

Don’t worry, though—we’ll walk you through the steps you need to take to activate your card and get started using the Cash App for all of your transactions

  • ✓ Activation Process

When you sign up for Cash App, you’re asked to provide some personal information, including your name, date of birth, and Social Security number.

Part of this process includes verifying your identity by submitting a picture of your driver’s license or passport. 

This is an important step that ensures that you are who you say you are. 

You’ll be able to activate your card if it looks like you’re a real person and not just some scammer trying to take money out of people’s Cash App accounts.

If you don’t follow these steps, your card will not activate. 

Once you have completed this process, the cash app will send you an email to activate your Cash Card.

If you’re having trouble activating your card, it may be because Cash App needs more information to verify your identity. 

So we recommend trying again later or contacting the Cash App support team for further assistance in verifying your account

  • ✓ Security Concerns

Cash App has had to disable card activation for security reasons.

What’s going on? They may decide to temporarily disable your card activation on the Cash App because of certain security concerns. 

Don’t worry, you can still use your Cash App to pay people and receive payments. You just can’t add a new card until the cash app has cleared you of all security concerns.

  • ✓ Card Information is wrong

When you try to add your card to Cash App, you might see a message that says “Card Information Cannot be Activated for Security Reasons.” 

This message means Cash App can’t activate your card because it doesn’t meet their security standards or simply because the details provided are not correct.

There are a few reasons your card might not meet Cash App security standards. One reason might be that your card doesn’t have a chip and PIN. 

A chip and PIN is a security feature that helps protect your card information when you use it in stores.

If your card doesn’t have a chip and PIN, I recommend contacting your bank to ask for a new card that has this security feature. 

Once you have a new card, you can add it to Cash App and start using it to pay and send out money.

  • ✓ Phone Number

One possible reason your Cash card may not be activating is because of a security concern with your phone number. 

If you’ve recently moved or changed your phone number, this may be the reason your card isn’t activating.

To activate your card, you need to verify your new phone number. 

We recommend contacting our customer service team to help you resolve this issue.

  • Social Security Number

One possible reason your card couldn’t be activated is that your Social Security number was entered incorrectly.

When you sign up for Cash App, Cash App asks for your Social Security number to verify your identity.

 This number is completely confidential and is only used for verification purposes.

If you think your Social Security number was entered incorrectly, please contact the cash app support team for assistance.

  • You Might Have Another Linked Debit Card

If you recently linked your debit card and don’t want it associated with your account anymore, you can simply unlink it. 

To do so, tap on your profile icon in the upper-right corner of your screen and choose Settings. Next, tap on Payment Methods. On that page, tap on Deactivate card at the debit card.

Confirm your choice by tapping OK. Your old debit card will no longer be associated with your account; however, any money still in your account balance will remain there until you spend it or transfer it out of the Cash App.

READ MORE: How to Add Cash App to Apple Pay without Card


In summary, there are several reasons that you might not be able to activate your Cash App card. 

Make sure that you have filled out all of your information correctly and check if you have double-checked your email address. 

If these solutions don’t work, feel free to contact cash app customer service for further assistance.

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