Cash App Can’t Sign in on This Device: Fix

Launched in March 2018, Cash App was conceived as an alternative to Venmo, Square Cash, and other peer-to-peer money transfer services available in the United States. 

Some of its biggest selling points include its ease of use, since all you need to do is to send or receive money. One of the greatest facts about Cash App is that the application is free to use.

Cash App is a great way to send and receive money, but if you’re having trouble signing in, you’re not alone. Many people are reporting this error, but it’s easy to fix.

In this post, we’ll show you how to fix the “Cash App Can’t Sign in on This Device” error. We’ll also provide some troubleshooting tips if you’re still having trouble after following these instructions.

Why You Can’t Sign in on Your Cash App?

When you try to sign in to your Cash App account on your device, you may see an error that says “Cash App Can’t Sign in on This Device.” 

This error can have several causes, but there are a few solutions that should fix the problem.

  • ✓ Your Username Or Password Is At Fault

Before you conclude on whatever may run in your head, make sure you are using the correct Cash App username and password that you provided while registering.

Please don’t forget that all-important capital letters, special characters, and numbers must be included to verify that the account is indeed yours.

This is one of the most common reasons people can’t sign into their accounts: they have made a mistake while typing their information during registration. 

Please double-check everything before submitting or better still save your login details I’m a safe place and consult them when the need be.

PS, If you’ve forgotten your password, you can reset it by following the instructions on the Cash App sign-in page.

  • ✓  A network connectivity issue

There could be a technical issue on their end, so try restarting your device and making sure you’re on a Wi-Fi connection—if you’re not, that could be part of the problem. 

And if that doesn’t work, it might be worth logging out and logging back in again. If you’ve signed out from being inactive for too long or switching devices, you might need to reset your password as well. 

Again, make sure you’re using Wi-Fi for these tasks!

  • ✓  Incomplete profile Information

One of the biggest reasons you might have trouble signing into your account is that you need to complete some information on your profile. 

You may have failed to fill out your email address, password, or both, for example. 

Follow instructions for creating a new profile or logging back into an existing one if you’re still unable to access it after editing those fields.

  • ✓ You Don’t Have Sufficient WiFi

We can’t stress the importance of having a good Wi-Fi or cellular connection enough.

It’s very important to check your internet connection, especially if you’re using a public network

  • ✓ A problem with your phone number

Did you enter it correctly? Your number must be entered with no spaces or symbols (i.e., no hyphens, parentheses, periods, etc.) 

If it’s a U.S.-based phone number; otherwise, make sure you’ve entered your international mobile country code (sometimes abbreviated IMCC).

Sometimes it takes a few tries for the system to recognize a foreign phone number—so don’t give up!

If that doesn’t work, try restarting your app by logging out of Cash App and logging back in. This has helped some users resolve issues with their mobile numbers not being recognized by the system.

  • ✓ Your Cash App Application May be Outdated

To keep Cashapp safe and fix bugs, Cashapp (and of course different apps) tends to update their apps frequently.

While updating the app, the older version may be abandoned and certain features may not work except you update the application.

To check if there’s an update to your Cash App, make sure you visit the Google play store and if you are using iOS, you may need to visit the Apple store.

If you’re still having problems logging in, try deleting and reinstalling the Cash App. If that doesn’t work, you may need to contact Cash App’s support for help.

How Do To Fix the “Cash App Can’t Sign in on This Device” Error?

If you’re seeing the “Cash App Can’t Sign in on This Device” error, try fixing the error using these few recommendations.

✓ First, try restarting your phone. If that doesn’t work, make sure you’re using the correct Cash App username and password. 

✓ Sign out of Cash App, and then use a different browser to sign back in again.

Sometimes the fault might come from certain Browsers when a sure error occurs trying to change to another browser. Preferably Chrome.

✓ Clear your cache or cookies

✓ If you don’t receive an SMS verification code, contact Cash App support 

If you still can’t sign in, try deleting and reinstalling the Cash App. If you’re still having trouble, reach out to Cash App customer support for help.

READ MORE: Cash App Won’t Open: Here’s the fix

READ MORE: Cash App Can’t Activate the Card For Security Reasons


This error can frustrate, but it’s usually easy to fix. I believe with this article, we’ve shown you how to fix the “Cash App Can’t Sign in on This Device” error.  And try to troubleshoot some causes of this error to enable find the best solutions that you can try.

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